It was difficult to hold group conference calls and to manage Skype Credit properly. This disconnect can cripple many services - which means I paid for features that I could not easily use. In particular, the information in Web-based Skype Manager is often not reflected in the downloaded Skype application running on our desktops. Integrating your business Skype identities with your personal Skype identities can be a struggle.įor reasons I don't understand, my employees' and my personal and business identities become blurred on Skype.No question, for small-business owners who have struggled with complex business call-service tools, Skype can be refreshing. Its reports can offer a window into what your people are up to all day long. Most of the important features for keeping a phone system operational were clearly laid out: when and when user called, how many minutes those users spent calling, what features like conferencing and virtual numbers they uses and how much they spent calling. I liked how I could log in from anywhere with Web access, create a set of accounts for all my employees and manage their phone identities on a simple dashboard. It can offer an attractive, relatively fast way to create and manage a professional phone presence online. Skype Manager can be powerful and easy to use. And while the online service is free, the voice-communications products are mostly not. Log into Skype Manager and you'll find an easy-to-navigate dashboard. It centralizes phone features, your company's users, transaction costs and reports into an attractive, well-designed Web page - not into a downloadable app like the consumer Skype software. Skype Manager is a Web-based calling-service management tool. Click here to see an enlarged screenshot of Skype Manager
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